Working closely with the Director of Business Solutions and Innovation, the AI Product Owner will play a key role in planning, designing, and implementing Fidelio's artificial intelligence initiatives. The AI Product Owner serves as the internal reference for all AI-related activities, contributing to the product's vision and optimization.
Product Planning and Management
- Define and prioritize AI initiatives within the development roadmap;
- Draft functional specifications and ensure the quality of delivered AI solutions;
- Ensure consistency and added value of AI solutions integrated into Fidelio.
Leadership and Coordination
- Act as a bridge between development, product, and business teams to ensure successful execution of AI projects;
- Actively participate in milestone planning and tracking of AI deliverables;
- Promote AI best practices and knowledge sharing within the team.
Innovation and Vision
- Collaborate with management to define Fidelio's AI vision;
- Propose new concepts or prototypes showcasing AI potential in business processes;
- Continuously monitor trends and emerging technologies.
Business Development and Grants
- If needed, support the sales team and complete grant applications.
REQUIRED QUALIFICATIONS
- Strong analytical skills and experience managing organizational business processes;
- Ability to manage multiple projects simultaneously, often under tight deadlines;
- Exceptional internal and external client approach, focused on support and problem-solving;
- High adaptability in response to unforeseen challenges;
- Ability to conduct training sessions and effectively explain processes to clients;
- Excellent initiative and teamwork skills.
REQUIREMENTS
- Bachelor's degree in Operations Management, Information Technology, Software Engineering, or a related field, or an equivalent combination of education and experience;
- Minimum of five (5) years of experience in functional analysis and/or programming and/or business analysis, with proven problem-solving abilities;
- Practical knowledge of artificial intelligence concepts, machine learning, and automation;
- Strong understanding of IT infrastructure and systems;
- Knowledge of IT operations management, SQL environment, and SOA;
- Understanding of SME realities;
- Proficiency in business processes;
- Excellent oral and written communication skills in French, and functional English. English is used weekly to serve our anglophone clients;
- Knowledge of GOF, an asset.