The services and experts who will guide you in acquiring Fidelio.

Beyond our Software, there is Support and Service.

At Commsoft Technologies, our client’s success is important to us. We take pride in it, as there is a little bit of us in the results they are seeing. We methodically deploy our efforts to help our clients succeed.

It's Easy to Work with us

We are well aware of the issues and know the best practises needed in the manufacturing and distribution industries. Since each SME is unique, we offer the possibility of developing customized features or to integrate with other systems.

Commsoft is a technology partner who pledges to be there with you at all times. We ensure the implementation of Fidelio in your organization is smooth and successful up until launch. We have your success at heart.

The team behind Fidelio, Commsoft Technologies, is made up of 60 experts dedicated to optimizing enterprise processes. In business for over 20 years, Commsoft Technologies made sure to hire the right people to develop its expertise.

How is Fidelio implemented?

Our team ensures a successful implementation through a rigorous and proven methodology. Based on your needs, the team provides the structure, experience and support needed to reach your goals.

  • Launch

    Project preparation. How? When? Who?

  • Alignment

    Data preparation (customers, suppliers, products, inventories).

  • Adaptation

    Importing data, customization if needed, super user training.

  • Validation

    Tests / Validation of data and processes

  • Final preparation

    Our certified project managers will train your employees.

  • Support

    After the system is live, our technical team will closely monitor it.

  • Service

    Once everything is properly implemented, our customer service team will be available to address your questions or support requests.

  • Optimization

    Continuous improvement through the use of new features or modules.

Does the process of ERP selection interest you?

“Commsoft understands our business. There are no limits to the solutions proposed by the team.”

Luc D., VP finances, Distributions Mondoux